Privacy Policy

1. Introduction

Medical Bill Analyzer ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our medical bill analysis service.

We understand that medical billing information is sensitive, and we take our responsibility to protect this information seriously.

2. Information We Collect

2.1 Information You Provide

• Account information (email address, password)
• Medical bills and related documents you upload
• Information extracted from your bills (provider names, charges, procedure codes)
• Any notes or corrections you make to bill analyses

2.2 Automatically Collected Information

• Device and browser information
• IP address and approximate location
• Usage data (pages visited, features used)
• Cookies and similar tracking technologies

3. How We Use Your Information

• To analyze your medical bills and identify potential errors
• To generate dispute letters and action documents
• To provide customer support
• To improve our service and develop new features
• To send service-related communications
• To comply with legal obligations

4. Data Security

We implement industry-standard security measures to protect your information:

• 256-bit SSL/TLS encryption for all data in transit
• Encryption at rest for stored documents and data
• Regular security audits and vulnerability assessments
• Access controls and authentication requirements
• Secure data centers with physical security measures

5. Data Sharing

We do not sell your personal information. We may share your information only in the following circumstances:

• Service Providers: Third-party vendors who assist in operating our service (e.g., cloud hosting, AI processing)
• Legal Requirements: When required by law, subpoena, or legal process
• Protection: To protect our rights, privacy, safety, or property
• Business Transfers: In connection with a merger, acquisition, or sale of assets

6. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate information
• Delete your account and associated data
• Export your data in a portable format
• Opt-out of marketing communications
• Withdraw consent where applicable

7. Data Retention

We retain your data for as long as your account is active or as needed to provide services. You can delete your cases at any time. After account deletion, we retain certain information for up to 30 days for backup purposes, after which it is permanently deleted.

8. Children's Privacy

Our service is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child, we will take steps to delete it promptly.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date. Continued use of the service after changes constitutes acceptance of the modified policy.